frequently asked questions
It really varies and we love the challenge of working with all different types of brands. We mostly work with outdoor, food & beverage, and eCommerce or retail-based brands though.
what type of clients do you mostly work with?
BACK TO CONTACT
Currently, no. We request that our clients come to us with a decided on and legally registered brand name before investing in brand design.
do you offer brand naming?
Great question. The answer is one and here’s why. Branding is kind of like a puzzle - it should all fit seamlessly together. So we like to present a fully fleshed out brand concept that shows the full picture, rather than showing you multiple pieces that essentially belong to a different puzzle. Does that make sense?
Do you present one or multiple concepts at a time?
Depending on the size of the project and client response time, our process typically takes 3-4 weeks.
how long does each project take?
We understand the importance of cash flow in your business, so we’re happy to split up the payments into 2 x 50%, based on the size of your investment. Feel free to share any particular requests during our initial chat.
Do you offer payment plans or is payment due upfront?
Most of our work is project-based but we’re always open to a conversation and learning more about your design needs on a regular basis. A large portion of our clients become repeat customers.
Do you offer ongoing, retainer work?